Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to CY Lashes & Beauty Studio ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or booking form
• Send us an email or message via WhatsApp
• Book an appointment with us
• Subscribe to our newsletter (if available)
• Engage with us on social media

This information may include:

• Full name
• Email address
• Phone number
• Service preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Referring website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and booking requests
• To provide and improve our services
• To send you appointment confirmations and reminders
• To send you promotional communications (with your consent)
• To improve our website and user experience
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., email delivery services, analytics providers)
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site traffic. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: cy.isiakpere@gmail.com
• Phone: +61 458 753 904
• Address: 15 Rosmead St, AU 3064 Craigieburn